Blog Post

Blakely Body Corporate Services

Blakely Body Corporate Services first worked with D&M Solutions seven years ago, when they ‘inherited’ them after taking over a building from another body corporate. Blakely now use D&M to service the lifts and car stackers in all of their commercial buildings, and happily recommend them to other body corporates.

When we asked Director Gillian Blakely why she chose to make D&M an ongoing supplier, the answer was simple: availability.

“D&M goes the extra mile,” she says. “If it’s the middle of the night, they’ll come out and fix things that need to be fixed - and that’s rare, it’s really rare.”

Gillian says being able to rely on the team to respond quickly to urgent callouts saves her an immense amount of frustration. 
She recalls an occasion when the on-call engineer arrived on site at 3 a.m., after a lift shaft filled with water - a situation where she says most contractors would “hold fire” until the morning. 

“It makes my life with my clients so much easier,” she says. “If they didn’t respond the way they do respond… it’s never pleasant when you get a call from someone who is stuck on the 22nd floor and can’t get in their lift!”

As well as D&M’s prompt response to callouts, Gillian appreciates being able to deal directly with the company owner, rather than being directed to an 0800 number and hoping for the best. 

“It’s far supreme than what we’ve had in the past,” she says.
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Jason, The Hub Hornby

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20 Apr, 2021
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